Cross-border trust! Russian customer places order in showroom, Mid-Autumn gifts with goods, full of friendship.
As the autumn breeze grows warmer in September, it always brings unexpected warmth and surprises. On September 4, 2025, our showroom welcomed an old friend — a customer from Russia.
Since the establishment of our cooperation, he has always highly recognized the quality of our products and customized services.
This time, he traveled all the way to visit the showroom in person, not only to check the details of samples and experience our newly developed product series up close, but also to let us feel this cross-border trust and friendship.
During the visit, the customer nodded frequently at the material selection and style innovation of the new products, and communicated in-depth with our product consultants constantly about customization needs — from size details to functional adaptation, every idea was full of expectations for the products.
What moved us even more was that he specially brought Russian-style gifts for the team. This thoughtful gesture instantly shortened the distance between us, filling the showroom with laughter.
After fully understanding the advantages of the new products, the customer immediately confirmed the customized order and completed the transaction on-site — this unhesitant choice is the best recognition of our product strength. After the order was confirmed, the warehouse started the production process immediately. From raw material selection to process control, every step was strictly carried out in accordance with the customer's needs, striving to present the best products to him.
Considering that the traditional Chinese Mid-Autumn Festival was approaching, in order to let the customer feel the rich Chinese culture and our sincerity, we specially added mooncakes and high-quality Chinese tea when shipping the goods. Mooncakes symbolize reunion and happiness, while tea carries the charm of the East.
We hope this small gift can let him feel our blessings across mountains and seas while he is tasting the delicious food.
From our initial cooperation to the deep trust we share now, every customer‘s recognition is the driving force for us to move forward.
In the future, we will continue to safeguard every trust with high-quality products and professional services, and work hand in hand with customers around the world to create more wonderful cooperation moments.
